yixuan Casino & Sportsbook Terms

When you open an account on yixuan, you agree to the terms that govern your use of our platform—your deposits, withdrawals, bets, and loyalty rewards. We set out these terms transparently so you understand what we require from you and what we commit to in return.

Our yixuan Terms outline your responsibilities as an account holder, how we handle your funds, what promotions are available and their conditions, and how disputes are resolved. We operate under a jurisdiction-restricted model: our services are available only where local law permits, and you're responsible for verifying that your use complies with your own jurisdiction's regulations.

This document covers account opening, deposits and withdrawals, promotional eligibility, gameplay rules, and our dispute resolution process. If anything is unclear, our support team is available to answer your questions.

Account Opening and Your Obligations on yixuan

To register on yixuan, you must be at least the minimum age required by your jurisdiction (typically 18 or older). You provide your email, create a password, and agree to our terms. Your email and password are your responsibility; we are not liable if someone gains access through your negligence.

During registration, you complete basic information (name, date of birth, address). Once you deposit funds, we require identity verification (KYC)—you provide a valid government-issued ID and proof of address. This protects both you and yixuan by confirming your identity and preventing fraud. Verification typically completes within one business day. You can place bets and earn loyalty points before verification is finished, but larger withdrawals remain on hold until your identity is confirmed.

You agree not to open multiple accounts. If we discover duplicate accounts linked to the same person, we reserve the right to consolidate or close the duplicate accounts without refunding any balance. You also agree not to use yixuan for money laundering, fraud, or any illegal activity. We monitor accounts for suspicious behaviour and may freeze or close your account if we suspect illegal use.

Jurisdiction notice: We do not offer our services in jurisdictions where online gaming is prohibited. You are solely responsible for verifying that access and use of yixuan comply with your local laws. If you are in a jurisdiction where our services are not permitted, you must not use the platform.

Deposits and withdrawal conditions on yixuan

We accept deposits via nine payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct transfers to mobile banking, local payment, online payment, and e-wallet. Each deposit method carries its own terms (processing time, fees if any). E-wallet deposits (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) typically arrive within minutes; bank transfers settle within the same business day.

All deposits are final—you cannot reverse a transfer once it leaves your payment method. We credit funds to your yixuan balance immediately upon receipt. Your balance is held in trust and is your property; we do not use your funds for our operations.

Withdrawals are processed in reverse: you request a withdrawal to your original deposit method, and our compliance team reviews the request to prevent fraud and money laundering. Most withdrawals complete within one business day, though peak periods may extend this. We reserve the right to delay withdrawals pending further verification if we suspect fraudulent activity. Once approved, funds return to your original payment method; we do not direct funds to a different account.

Promotions, Bonuses & Loyalty Policy on yixuan

Our yixuan promotions—welcome bonuses, weekly cashback, reload bonuses, and referral rewards—are governed by specific terms. Each promotion has eligibility requirements, wagering conditions, and expiration dates. These details appear in your Promotions tab before you claim; we recommend reviewing them fully.

Welcome bonuses apply to your first deposit. The bonus amount and wagering requirement are set when you claim; if you don't claim within a specified window, the offer expires. Wagering requirements mean you must play through your bonus a certain number of times before you can withdraw bonus funds. For example, a bonus with a 3x wagering requirement must be wagered three times across our platform (sports, casino, or slots) before it converts to withdrawable balance.

Weekly cashback is calculated on your activity in a given week and credited automatically. It is not a bonus—it is a reward for your play—and is available for withdrawal or reinvestment immediately. Tier-based cashback rates mean higher VIP tiers earn better percentages; your tier resets monthly based on the previous month's activity.

1

Bonus eligibilityConditions

Bonuses are available only to new depositors in their first 30 days. Subsequent deposits may qualify for reload bonuses per the promotion terms.
2

Wagering requirementPlay-through

Each bonus specifies a multiplier (e.g., 3x, 5x). You must wager that multiple of the bonus before it becomes withdrawable.
3

Referral rewardsUnlimited earning

Share your referral link. When a friend registers, deposits, and places their first bet, both of you earn a bonus. No earning cap.
4

Seasonal promotionsHoliday & event bonuses

During Liga 1 finals, Piala AFF matches, Idul Fitri, Idul Adha, Imlek, or Nyepi, we launch limited-time offers. Check Promotions for details.

Gameplay rules and settlement

Sports bets on yixuan settle according to official league results. If a match is cancelled, postponed, or later ruled void, we refund your wager. Live-dealer games settle when the dealer completes their actions (cards dealt, ball landed, etc.); outcomes cannot be reversed once settled. Slot games settle the moment the spin completes; the outcome is determined by our certified random-number generator.

We do not accept bets from users in Jakarta, Surabaya, Bandung, Medan, Semarang, or any other jurisdiction where local law prohibits online gaming. If we discover you've placed bets from a restricted jurisdiction, we may forfeit those winnings and close your account.

Key policy points

Account registration requires identity verification (KYC) before large withdrawals
Deposits are final; withdrawals are processed to your original payment method
Bonuses have wagering requirements; check promotion terms before claiming
Weekly cashback is automatic; tier resets monthly based on prior-month activity
Services are available only where local law permits; users must verify compliance

Dispute resolution and contact

If you believe there's an error in your account (a settlement dispute, a missing deposit, a bonus that didn't credit), contact our support team immediately. We investigate all claims within one business day and resolve most disputes within three business days. If you're unsatisfied with our resolution, you may escalate the case for further review.

We maintain dispute resolution through our yixuan support channels: live chat, in-app help, and email. When you contact us, provide as much detail as possible (transaction date, game round, bet details). Clear information helps us investigate faster.

By using yixuan, you accept these terms. We may update them from time to time; continued use means you accept the updated terms. We will notify you of material changes via email or in-app notification.